CPS Sr Manager

Nationwide Travel – Up to 70%
Pay: Competitive Salary + Quarterly Incentive

People want to work at Capstone because of our high-performance culture. We build strong relationships, challenge the status quo, work hard to deliver results, and pay it forward in our communities. Through transparency and open lines of communication, we do the right thing and deliver on our promises. Think you have what it takes?

We are looking for an experienced CPS Senior Manager to join our team and play a key leadership role within our nationwide project operations.

The CPS Senior Manager is responsible for the successful execution and oversight of multiple projects and Road Crews across various customer locations. This position provides leadership and direction to CPS Project Managers and field teams while ensuring projects meet expectations for safety, service, associate engagement, productivity, financial performance, and customer satisfaction.

This is a highly visible, hands-on leadership role requiring up to 50% nationwide travel. The Senior Manager will support new project launches, stabilize existing operations, develop field leadership, manage customer relationships, and ensure operational and financial goals are achieved across assigned projects.

The ideal candidate is an experienced warehouse and logistics leader who can quickly assess an operation, identify opportunities, develop an action plan, and lead teams through execution in fast-paced and constantly changing environments.

• Provide leadership and oversight for multiple CPS projects and Road Crews operating across multiple locations.

• Lead, coach, and develop CPS Project Managers and field leadership teams.

• Ensure assigned projects consistently meet expectations for safety, service, productivity, quality, associate engagement, and financial performance.

• Serve as a senior operational resource for new project launches, transitions, and operational improvement initiatives.

• Assess project performance and identify opportunities to improve labor efficiency, productivity, service levels, and profitability.

• Develop and execute corrective action plans for projects that are not meeting operational or financial expectations.

• Build and maintain strong relationships with customers, serving as an escalation point for operational and service-related issues.

• Partner with customers and internal leadership to identify solutions and ensure expectations are clearly communicated and achieved.

• Review and manage project budgets, labor performance, billing, and P&L results.

• Analyze KPIs and operational data to identify trends, risks, and opportunities for improvement.

• Ensure accurate and timely reporting of labor, billing, payroll, productivity, and project performance.

• Maintain appropriate staffing levels across assigned projects through workforce planning, recruiting, interviewing, hiring, and retention strategies.

• Coordinate associate and leadership travel based on project requirements.

• Ensure compliance with company policies, standard operating procedures, safety requirements, and customer expectations.

• Conduct regular safety meetings and reinforce a strong culture of workplace safety.

• Mentor Project Managers and emerging leaders to build a strong leadership pipeline within CPS.

• Communicate project performance, risks, staffing needs, and action plans to senior leadership.

• Support additional CPS projects and strategic initiatives as business needs require.

• 5+ years of progressive leadership experience in warehousing, distribution, logistics, transportation, or a related industrial environment.

• Experience leading managers, supervisors, and large hourly workforces.

• Experience overseeing multiple projects, departments, locations, or operational teams strongly preferred.

• Proven ability to lead operations in fast-paced, high-volume, and changing environments.

• Strong financial acumen with experience managing budgets, labor costs, and P&L performance.

• Demonstrated ability to analyze operational KPIs and implement improvements that drive productivity and profitability.

• Strong customer-facing skills with the ability to build relationships and resolve complex operational issues.

• Proven ability to coach, mentor, and develop managers and frontline leaders.

• Strong problem-solving and decision-making skills with the ability to quickly assess operational challenges and implement solutions.

• Excellent organization and prioritization skills with the ability to manage multiple projects simultaneously.

• Must be highly flexible regarding work schedules, including shift start times, weekends, holidays, and changing project requirements.

• Must be comfortable traveling nationwide up to 80% of the year.

• Intermediate to advanced PC skills, including Excel, Word, Outlook, and PowerPoint.

• Warehousing, logistics, supply chain, third-party logistics (3PL), or distribution experience strongly preferred.

• Experience with project-based, startup, turnaround, or multi-site operations is highly preferred.

• Proven track record of successfully leading large warehouse teams and developing frontline leadership.

• Demonstrated experience providing high levels of customer service to both internal and external customers.

• Bachelor's degree in Business, Logistics, Supply Chain, Operations Management, or a related field is preferred; equivalent operational leadership experience will be considered.

• Ability to walk and stand for extended periods of time.

• Ability to work within active warehouse and distribution environments.

• Ability to lift up to 75 lbs as required.

• Ability to travel frequently by air and/or vehicle and work varying schedules based on project needs.

We will offer the successful candidate:

• Salary commensurate with education, experience, and skills.

• Quarterly incentive based on operational performance.

• Benefits after 30 days, including major medical, dental, vision, life, STD, LTD, and 401(k).

• The opportunity to lead high-impact projects across a nationwide operation.

• Career growth within a fast-paced, performance-driven organization.

This description portrays in general terms the type and level of work performed and is not intended to be all-inclusive or represent the specific duties of any one incumbent. Job responsibilities and tasks may be modified or expanded over time.

Capstone Logistics is an Equal Opportunity Employer committed to quality through diversity. We are a Drug-Free Workplace.

The biggest change I made is that the Senior Manager isn't just a more experienced Project Manager. This person now has clear responsibility for multiple projects, Project Manager development, P&L performance, customer escalations, launches/turnarounds, and identifying underperforming operations and correcting them. That gives you a much stronger reason for the “Senior” title.

I’d also recommend setting the experience requirement at 5+ years rather than 3, especially if this person will be above CPS Managers. If you tell me the salary range and whether the Senior Manager will directly manage the CPS Managers, I can tighten this further into a version optimized specifically for Indeed/LinkedIn applicants