Crayola Experience - Custodian
PURPOSE: To maintain a clean, welcoming environment at Crayola Experience through regular cleaning.
ESSENTIAL DUTIES AND RESPONBSIBITILIES:
Provide outstanding guest service consistent with Crayola and Mall of America missions and standards.
Support the Crayola brand’s educational mission to use the arts as a tool for intellectual and emotional development of children.
Clean restrooms including sinks, toilets, mirrors, walls, floors using provided cleaning solutions.
Assist with stocking of supplies.
Wash walls, pillars, and clean glass.
Clean seating areas, railings, and drinking fountains.
Responsible for organizing and transporting a cleaning supply cart.
Patrol Crayola Experience for messes, clean spills, pick up litter, remove stickers and gum.
Provide directions and assistance when guests need.
Vacuum carpeted areas.
Sweep and wet mop floors within the attraction and retail store.
Empty trash containers, remove waste and recyclables.
Complete logs documenting equipment use.
Ensure the overall safety and cleanliness of the work area and surrounding areas.
Provide outstanding internal and external guest service at all times.
May clean high glass and fixtures requiring use of ladders and/or scaffolding.
Operate walk behind floor scrubber as trained.
Cross train with other MOA and Crayola departments, and willing to be designated to assist other departments when needed.
Work a flexible schedule, including weekends, holidays, and high volume days.
Perform other job duties as assigned.
KNOWLEDGE, SKILLS, AND ABILITIES
Must be at least 16 years of age.
Able to understand verbal or written instructions.
Able to perform physical tasks including lifting, scrubbing, sweeping, and mopping.
Previous housekeeping experience preferred.
Knowledge of the safe handling of equipment and materials used in custodial duties preferred.
PHYSICAL JOB REQUIREMENTS:
While performing the duties of this job, the team member will frequently be required to speak and listen to guests in order to understand their needs and communicate a solution. Team member must also possess a level of hearing that will continuously allow them to be aware of their surroundings and recognize when a guest needs their attention. Specific vision abilities required by this job include frequent close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Team members are required to be able to tolerate multiple sensory stimuli at once while performing their duties. These stimuli may include: loud auditory/noise, smells/olfactory, bright lights, colors, motion, and other visual stimuli.
Walk: Occasionally, about 60% of the time
Stand: Occasionally, about 40% of the time
Sit: Rarely, about 5% of the time
Bend/Stoop: Occasionally, about 40% of the time
Kneel/Squat: Infrequently, about 25% of the time
Climb: Rarely, about 5% of the time
Lift/Carry
Less than 10lb: Occasionally, about 60% of the time
11-25lb: Infrequently, about 15% of the time
26-50lb: Infrequently, about 15% of the time
Push/Pull: Frequently, about 75% of the time
Twist: Occasionally, about 50% of the time
Reach above shoulders: Rarely, about 10% of the time
Reach at or below shoulders: Frequently, about 70% of the time
Reach at/below waist: Occasionally, about 60% of the time
Dexterity: Continuously, about 90% of the time
Use of both hands is required to perform duties and maintain safety standards
Mall of America is an equal-opportunity employer and is committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, sex, gender identity, sexual orientation, religion, marital status, genetic information, pregnancy, national origin, citizenship, physical/mental disability, military status, or any other basis prohibited by law.