Creative Aging Program Manager

• The continued high-quality operation of Goddard House, an innovative assisted living and memory care community with 114 units in Brookline, MA, which has a long history of providing creative and enriching experiences for our residents.
• The growth of Creative Aging Connections (CAC), a Goddard House initiative, that develops and supports creative aging programs and partnerships that engage under-resourced older adults throughout Boston. Through visual arts, music, dance, storytelling, and other forms of creative expression, CAC fosters creativity, social connection, and well-being through programs led by professional teaching artists and enriched by student interns.

• Manage program schedules, logistics, materials, and site operations.
• Serve as the primary day-to-day contact for partner sites and teaching artists.
• Maintain ongoing communications with partner sites regarding schedules, logistics, and program needs.
• Coordinate implementation of partnership agreements and help ensure fulfillment of partnership commitments.
• Support program implementation and troubleshoot operational challenges.
• Monitor and support consistent, high-quality program delivery across multiple community sites.
• Manage and maintain program calendars, materials, supplies, and site readiness.
• Recommend operational improvements that enhance participant experience and program effectiveness.

• Recruit, onboard and support interns and volunteers.
• Coordinate intern and volunteer placements, schedules, and communications.
• Maintain internship and volunteer systems and records.
• Assist with recruitment, onboarding, scheduling and supporting teaching artists.
• Manage teaching artist schedules and coordinate communications, and program support.
• Assist with orientation and ongoing support for teaching artists, interns, and volunteers.
• Help create a positive, welcoming, and engaging experience for program participants, volunteers, and teaching artists.

• Plan and manage exhibitions, performances, celebrations, and special events.
• Maintain participation, evaluation, and outcome records.
• Collect attendance data, participant outcomes, stories, photographs, testimonials, and other documentation for organizational marketing and communications.
• Develop newsletters, flyers, digital content, and promotional materials.
• Develop and coordinate communications that promote programs and highlight participant impact.
• Develop and prepare stories, photographs, data, and supporting materials for grant proposals, donor stewardship, newsletters, presentations, and organizational communications.
• Support the Director of Community Partnerships & Creative Aging and Development staff by preparing materials and information needed for fundraising, donor stewardship, grant reporting, and related communications.

• Bachelor’s degree in a relevant field or equivalent combination of education, training, and experience
• 3+ years of experience in program coordination, project management, community engagement, volunteer management, arts administration, nonprofit administration or related field
• Experience supervising interns or volunteers
• Excellent written and verbal communication skills, including strong editing, proofreading, presentation and storytelling abilities
• Strong interpersonal and relationship-building skills, with the ability to effectively communicate with a variety of diverse stakeholders, such as older adults, teaching artists, interns, volunteers, and community partners.
• Strong proficiency with Google Workspace (Docs, Sheets, and Calendar) and Microsoft Office (Word, Excel, PowerPoint).
• Highly organized, detail-oriented, adaptable, and able to manage multiple priorities with professionalism and attention to detail.
• Demonstrated project management skills and the ability to balance multiple projects, programs, and deadlines.
• Ability to exercise discretion and apply good judgment in making decisions, work independently and as part of a team.
• Must have a valid driver’s license, reliable transportation and the ability to travel regularly between program sites throughout Boston neighborhoods. Frequent local travel (approximately 50-75% of the work week) is an essential function of this position.
• Physical ability to lift and transport supplies and equipment and move tables and other furniture weighing up to 30 pounds; assist with program setup and implementation; and support older adult participants as needed with appropriate staff assistance.

• Passion and experience working with older adults and/or arts-based programming.
• Experience working with teaching artists, volunteers, interns, educational partnerships, or arts-based programming
• Culturally competent with experience and comfort delivering services to multiracial, multicultural, multilingual populations.
• Experience researching, analyzing, compiling, and summarizing information and data.
• Experience supporting grant-funded programs, fundraising activities, donor communications, or nonprofit development efforts.
• Knowledge of Bloomerang, DonorPerfect, Raiser’s Edge or similar databases
• Multilingual language skills (particularly Spanish and/or Chinese)