Creative Studio Manager

JOB DESCRIPTION

GENERAL DUTIES AND RESPONSIBILITIES

To support the vision, mission and guiding principles of the Company.

While performing any procedure, all associates must observe applicable Safety, Health, and Environmental rules and guidelines. The use of appropriate personal protective equipment is required.

Attend and participate in training opportunities and seminars relevant to this position.

Adhere to appropriate company operating procedures, benefit rules, employment, and safety policies/practices.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Assist DDMs in developing client-centric, customized proposals by including creative storytelling, creative designs, in-depth research, and strategic messaging to enhance engagement and win ratios
Assist DDMs in developing creative and strategic site inspections
Conduct market and client research by analyzing industry trends, competitor positioning, and emerging opportunities, ensuring proposals align with client needs and business objectives
Assist DDMs in incorporating DEIA and sustainability principles into proposals and account management strategies to align with customer requests
Provide infrastructure and organizational support for multi-destination programs, ensuring seamless front-end planning and execution.
Management and development of strategic presentations such as Capabilities Decks, Case Studies, and other requested presentation decks (such as the 3rd Party Deck)
Support SAT in development of internal creative direction resources for SAT accounts
Gain understanding of destination team dynamics as well as destination knowledge
Collaboration with Directors of Design to ensure the right resources are being deployed based on the program needs
Assist teams, as needed, in conveying creative direction to local vendors
Work with Vice President of Design on creating consistent processes and templates
Work with Vice President of Design on continued development of creative support offered by Creative Studio Department
Participate in internal lead review calls, brainstorm calls, and other calls related to Creative Studio as needed, as well as SAT team calls and meetings as needed
Participate in overall marketing and sales efforts, including client pitches where applicable, either virtual or in-person

QUALITY OF WORK RESPONSIBILITIES

Each employee at Cohera is expected to carry out all Quality of Work Responsibilities: to work as a productive team member, take initiative, act creatively, operate flexibly, and do everything with honesty, integrity, and with a focus on client satisfaction.
Work well in a fast-paced team environment, be willing to help others, work overtime when required, and deliver quality service to our clients.
Act in a self-starting way, make good independent decisions, and take steps to complete work within time parameters.
Generate new and innovative ways to improve Cohera products and services.
Recognize essential elements of a challenge and develop creative solutions.

Respond quickly to changing circumstances, anticipate new developments where possible, and be receptive to new ideas and methods.
Act in a forthright way.
Give and accept feedback constructively.
Recognize and consider the client’s expectations and needs, be willing to “do what it takes” to fulfill those expectations.
Any other duties as assigned.

JOB SCOPE
This job has recurring work situations involving moderate degrees of discretion. The need for accuracy and effective utilization of accepted policies and procedures is high. Errors in judgment and execution will waste time and resources, adversely impacting unit performance. Employees operate independently but work is verified by supervision.

COMPETENCIES/SPECIFIC EXPERIENCE OR TRAINING PREFERRED
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience

Five or more years total work experience with a minimum of two years of event proposal experience

Knowledge, Skills and Abilities

Excellent verbal and written communications skills
Excellent attention to detail
Understanding the “mechanics” of a meeting and/or event so you can propose solutions to fulfill client’s objectives
Experience creating complex and executive level proposals
Experience on executive level client calls and presentations
High level of creativity with the ability to provide inventive solutions and “think-outside-the-box”
Ability to work and collaborate as part of a team as well as independently on projects that require initiative
High level of organization and time management, with the ability to multi-task in a fast-paced environment
Advanced skills in Microsoft Office Suite

Equipment and Applications

Computer, phone, copiers, smart phones, tablets and other standard office equipment.

JOB CONDITIONS
The specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus. The noise level in the work environment is usually low. The physical demands described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is:

Frequently required to perform administrative and professional work using writing tools and electronic media.
Required to be ambulatory to move around freely between buildings and between levels within buildings.
Occasionally lift and/or move up to 30 pounds.
Occasionally exposed to fumes or airborne particles and toxic or caustic chemicals associated with office work.