Credentialing Program Assistant

The C&P Specialist, assigned to the Medical Staff Office, which is under the Chief of Staff at a VA Medical Center (VAMC), is aligned to and supervised by the C&P Manager. The Medical Staff Office is responsible for the C&P process of VAMC clinical services providers including full-time, part-time, temporary, intermittent, contract, without compensation (WOC), fee basis and telehealth Licensed Independent Providers (LIPs), as defined in the VAMC Medical Staff Bylaws.

Major duties include, but not limited to: Assist the C&P Manager/Analyst in developing short- and long-term goals to support the mission of the credentials and privileging program. Help identify the resources needed to carry out program functions and meet operational requirements. Serve as a subject matter expert in credentials and clinical privileging for staff and leadership. Keep leadership and administrative staff informed of program changes, policy updates, and new regulatory requirements. Review correspondence, VetPro reports, and communications to identify urgent matters, confidential information, and problem areas requiring follow-up. Research regulations, standards, and reference materials to determine appropriate corrective action for discrepancies or compliance issues. Ensure accurate provider data was entered and maintained in VetPro, including licensure, DEA registration, NPDB Continuous Query, FSMB, education, training, certifications, and privileging actions. Manage provider applications and renewals for licensed independent practitioners, including review of complete documentation and primary source verification. Verifiy credentials through approved primary sources such as licensing boards, certifying organizations, universities, the AMA, NPDB, DoD, and healthcare facilities. Review application packages and credentialing files for omissions, inconsistencies, and technical compliance with VHA policy, regulatory requirements, and TJC standards. Coordinate with clinical service departments, maintained credentialing records, and tracked time-sensitive actions, audits, renewals, FPPE/OPPE, and other privileging requirements. Work Schedule: Monday - Friday, 7:30am to 4:00pm (Subject to change based on the needs of the agency.) Telework: This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Credentialing Program Assistant/PD04820A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized

You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work is mostly sedentary. Occasionally, light physical effort may be required, such as that involved with walking, stair climbing, and carrying of light office items. The work is performed in an office setting which require normal safety precautions typical for offices and meeting rooms. The work area is adequately lighted, heated, and ventilated. The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.