Credit and Collection Specialist
Titan International is a global leader in specialty tires and wheels, serving industries such as agriculture, construction, outdoor power equipment, powersports, and trailers. We deliver high-quality products that help keep equipment operating and businesses moving. With a strong global footprint and a customer-first mindset, we’re focused on growth, innovation, and building a team that drives our continued success.
We’re seeking a Credit & Collections Specialist to join our team. This role supports credit and collections activities for Marastar accounts, while assisting with California Wheel customers. This role is responsible for maintaining accurate accounts receivable balances, managing cash applications, and supporting credit decisions to ensure timely collections and strong customer account management.
What you will be doing:
- Apply daily customer payments (checks, wires, ACH, credit cards) to the accounts receivable system to maintain accurate aging.
- Support and back up cash application and deduction processes as needed.
- Review and approve orders in accordance with credit policies and hold guidelines.
- Manage credit files, including updates, new account setup, and address book maintenance.
- Collect on assigned accounts and support credit and collections efforts across business units.
- Partner with Customer Service and Sales to resolve deductions, issue credit memos, and address account discrepancies.
- Communicate with customers regarding invoices, statements, and payment inquiries, including proof of delivery requests.
- Gather and analyze credit information (D&B, NACM, bank and trade references) to support credit decisions.
- Maintain accurate customer records and documentation in line with credit policies and procedures.
- Monitor accounts for review, track deductions, and follow up on outstanding items.
- Support reporting, trade references, and special projects as assigned.