CREDIT AND COLLECTIONS ANALYST
Summary
A Credit and Collections Analyst at Turner Supply Company manages customer accounts receivable, investigates creditworthiness, collects overdue payments, and maintains AR records in Mobile, AL.
Job Title: Credit and Collections Analyst
Department: Account Receivable
FLSA Status: Hourly Non-Exempt
Direct Report: NA
Supervisory Responsibility: NA
Location: Mobile, AL – Corporate Office
Job Summary: Credit and Collections Analysts are responsible for credit investigation and review on new customers, collections of past due accounts, and the general maintenance of customer AR records. This role is also responsible for meeting company AR metrics as determined.
Essential Job Duties and Responsibilities
- Develop and ensure a sense of urgency and culture of quality, safety, and adherence to company core values.
- Monitor approximately 300 active accounts for one of the two geographical regions of the company.
- Research credit history on potential new customers, using available tools to determine creditworthiness and recommend credit limits to management.
- Monitor ERP system for customer orders automatically put on hold and determine whether the order should be released.
- Contact customers for the collection of past due invoices.
- Regularly communicate with outside sales reps on collection issues and provide the sales staff with their customer’s aging and status.
- Email customer invoices on a daily, weekly, or monthly basis for customers
- that need special handling.
- Monitor customer 3rd party payment websites and upload or enter invoice information where necessary.
- Work on monthly customer statements generated in ERP system and provide to customer as needed. Prepare weekly check run of accounts payable.
- Provided proof of delivery or other invoice supporting documentation to customers as requested.
- Meet periodically as requested, with management to discuss the status of past-due customers.
- Periodically travel with outside sales reps to visit customers, as needed.
- Occasionally cover for the other Analysts due to absences and monitor orders that are put on credit hold.
- Work with inside sales on pricing discrepancies, where necessary, to collect past due invoices.
- Complete applicable supplier applications as required by new or existing customers.