Credit and Collections Specialist
- Handle collections for the Mumbai Region and achieve collection targets on various parameters
- Review and Clear Customer Purchase Orders from commercial perspectives.
- Strong knowledge of Accounts Receivable Management, Debtors Ageing Working, DSO working
- Strong Revenue Accounting and Billing knowledge
- Ensure Zero Bad Debt/ Bad Debt are kept within assigned budget and active efforts are made to minimize it.
- Track & control the delinquency of the area (Bucket & PDD wise) and focus on maximum collection
- Ensure customer satisfaction by ensuring quick resolution of customer issues within specified TAT
- Build relationships with key clients to ensure timely collections are made and monitor defaulting customers by ensuring regular follow with critical/complex customers to identify reasons for defaulting
- Represent the organization in front of legal/ statutory bodies as required by the legal team and ensure that the collection team adheres to the legal guidelines provided by the law in force
- Allocate work to the field executives and ensure performance as per defined SLA, ensuring payments and audit receipts get deposited within the defined SLA.
- Ensure compliance to all Audit / Regulatory bodies as well as policies and procedures of the company
- Well versed with SAP HANA
- Proficiency in Microsoft office applications
- Working Knowledge of Direct and Indirect Taxation
- Must be a Team Player
- Must have handled 100+ Customer volume