Credit Assistant
Summary
Processes credit card payments, manages order releases, and communicates credit holds to sales and customers in a steel distribution company.
Overview
ABOUT THE POSITION:
The Credit Assistant will process credit cards, release orders and notify Sales and Customers of Credit Holds.
WHAT WE OFFER:
Our company offers great benefits, from tuition reimbursement to training and development opportunities. We also offer medical, dental, vision, FSA, HSA, commuter, long-term disability and group life insurance programs. Come join our team!
Responsibilities
- Process credit cards
- Release orders and notify Sales and Customers of credit holds
- Review aging and contact delinquent customers for payment
- Heavy telephone and written communications
- Maintain sales tax exemption certificates
- Process credit applications
- Research and resolve outstanding balances and disputed items
- Maintain credit and collection notes in computer system
- Efficiently manage multiple priorities and deadlines
Qualifications
- Above average attention to details
- Fluent in English and Spanish
- Excellent written and oral communication skills
- General accounting/bookkeeping experience helpful
- Customer service focus
- Ability to plan, prioritize, and multi-task with minimal supervision