Credit/Collection Spec. (040A)

The Credit and Collections Specialist is responsible for performing the daily Credit/Collections functions. Contacts delinquent accounts for payment and prepare related reports.

Responsibilities:

• Apply sound Credit & Collections practices to ensure minimal bad debt exposure.
• Maintain aging at acceptable level in line with company objectives.
• Lead the collection of all past due accounts for the portfolio assigned by contacting customers to ensure prompt payment of all invoices.
• Recommend action on delinquent accounts by analyzing paying practices of customers.
• Minimize past due receivables, open chargebacks, bad debt & DSO.
• Update sales and management on past-due accounts by providing specific updates for each customer.
• Resolve Invoice and Statement issues and ensure all accounts are up to date by reconciling monthly.
• Maintain a strong and effective working relationships with sales and the sales operations group for timely resolution of billing issues.
• Assist in projects and audits as required.
• Maintain accurate customer files and keep track of name and address changes.
• Process past-due accounts with an outside collection agency.
• Write up accounting adjustments on a daily and monthly basis.
• Recommend credit line adjustments by evaluating customer records, purchase activity, and payment history.
• Verify accuracy of charges and correct account errors by reviewing purchasing documentation and contacting customers.
• Maintain customer confidence by keeping information confidential.
• Assess credit worthiness of accounts, process credit applications.
• Prepare special aging reports by collecting, analyzing, and summarizing account information and trends.
• May perform other duties as assigned.