Credit & Collections Support Associate

ICBL is Barbados’ largest general insurance provider, writing business in all areas of general insurance including, Property, Liability, Accident, Motor, Marine, Aviation and Transit Insurance. ICBL also offers insurance coverage for Group Life, Group Health, Annuities and Individual and Group Pensions.

Applications are invited from suitably qualified persons to fill the permanent role in the position of Credit & Collections Support Associate in the Insurance Operations Business Unit. These positions are at the level of Grade 6 in the Company’s compensation structure and will report to the Manager – Credit & Collections or her designate.

Major Areas of Responsibility:

• Approves credit for clients in accordance with ICBL’s credit policy.
• Prepares client and agent statements and payments.
• Assists Customer Service with the renewal process.
• Processes credit memos received from Policy Services and Policy Benefits Business Units.
• Prepares monthly reconciliations for agencies, brokers and direct clients, as required.
• Prepares refunds relating to overpayments.
• Processes incoming and outgoing mail.
• Allocates monthly receipts from clients, brokers, commercial banks and credit unions.
• Assists with the preparation of departmental reports, as required.
• Performs other accounting functions, as required.
• Liaises with clients regarding their account status.
• Allocates monthly treasury receipts in respect of public officers and private entities.
• Supports the Manager – Credit & Collections or designate in any other areas assigned, which are of strategic or tactical importance to the company.
• Establishes and maintains good working relationships with all members of staff and clients.
• Performs other related duties as assigned and necessary for the advancement of the Insurance Corporation of Barbados Limited.
  

Qualifications, Experience and Skills

• Six (6) CXC General or ‘O’ Level certificates including Mathematics and English.
• A minimum of one (1) year’s experience in an accounting environment.
• A good knowledge of computer-assisted accounting.
• Proficient computer skills – MS Office etc.
• Computer literacy skills.
• Good customer relation skills.

Deadline

November 03, 2026