Credit Control Support

Main Duties and Responsibilities

• Assist in debt collection of Swan Life Ltd.
• Contact customers to find solution for the settlement of outstanding payments and record repayment facilities.
• Respond to customer’s (debtors) queries in a timely manner and handle any dispute.
• Prepare monthly reports.
• Process first premiums.
• Verify the bank forms (direct debit / standing order) before sending to banks.
• Follow-up of cancellation and lapses of life insurance policies.
• Perform administrative duties.

Candidate's Profile

• Higher School Certificate (HSC) or equivalent.
• Minimum 1 year working experience in credit control and customer service.
• Proficient in Microsoft Excel.
• Good communication and negotiation skills.
• Be a team player.

Note: Offer will be made initially on a fixed term contract of 3 months.

The Company reserves the right:

1. To convene only the best qualified candidates to participate in the selection exercise.

2. Not to make any appointment following this advertisement.