Credit Controller (German Speaking)

· Maximise the value of cash collection on a timely basis in accordance with invoice due dates

· Account reconciliation, mainly medium to large accounts with unclear payments

· Regular reporting on various metrics including cash received, account adjustments, Customer Claims

· Manage the Customer Claims Process with regular calls with Collections, Local Country and Operations Teams

· Identify and resolve delinquent/overdue amounts country ledgers

· Manage relationship with 3rd party collection agencies

· Minimise risk of bad debt by taking appropriate action against slow payers and delinquent accounts

· Identify and report any issue that may affect timely cash collection.

This is a fixes contract position.

· Minimum of 2 years’ credit control and collections experience

· Experience of best practice collection activities

· Collection systems and process

· Languages - English & German essential

· Excellent verbal & written communication skills; good interpersonal skills at all levels

· Rigorous attention to detail and the basics of credit collections and risk control

· Deadline driven.

· A strong systems person with the ability to address the credit and collections needs.

· Computer literate with knowledge of Windows and Microsoft based programs including Office, Outlook and in particular Excel. Some knowledge of mainframe/CRM/Finance systems such as SAP/JDE/Netsuite ideal.

Commercially aware of the importance of customer retention while maximising cash collection.