Credit Manager

• To be punctual on duty and ensure the same of your employees.

• Be well groomed to the standards laid down. Insist on the same standard for your employees.

• To comply with all hotel rules and regulations as outlined in the handbook and to be aware of company disciplinary and grievance procedures.

• To promote a helpful and professional image to the customer and give full cooperation to any customer requiring assistance with the prompt, caring and helpful attitude.

• To anticipate the needs of the customer whenever possible, to enhance quality service and in turn enhance customer satisfaction.

• To give full co-operation to any colleague requiring assistance in a prompt caring and helpful manner. To be flexible in assisting in other areas of the Hotel in response to the business and customer needs

• Is familiar with all related company documentation and especially with the relevant Operational Standards Manual for his/her field of responsibility.

• Other duties as assigned.

• Carry out any other reasonable task (which may not be stated here) as requested.
• Assist in Task Force Teams for new openings

Graduation in Finance or degree in vocational hospitality, 3– 4 years experience .

Be proactive and use good judgement when dealing with challenging situations

Act with professionalism and integrity

Be transparent in your motives, methods and expected results

Own mistakes and share your knowledge to prevent a repetition of the same error within your department or division

Conduct business honestly & fairly

Keep sensitive information confidential

Follow through on commitments

Work well both autonomously and within a team

Display a positive, approachable attitude

Spend time getting to know your fellow employees and our guests

Support each other; we all work within the same hotel and company