Credit Manager
Description
Agri-Fab is a leader in the lawn and garden marketplace with shipments reaching around the globe. We've been proudly fulfilling customer needs for more than 50 years. As successful as Agri-Fab has become, the core goal has not changed; provide a reliable source of employment for the community.
Agri-Fab offers excellent benefits to include two weeks of paid time off and a comprehensive health benefits package focused on wellness rewards along with 401(k), company paid life insurance and an onsite daycare . And that is just the start! Other benefits include tuition reimbursement, earned wage access, discounts, 10 Paid Holidays, and more!
**This position is not eligible for sponsorship**
Job Summary:
The Accounts Receivable/Credit Manager:
· Develops a network of contacts in the credit community- example: NACM Credit Groups.
· Maintains and/or cultivates Business Credit relationships with major national retailers.
· Stays abreast of changes and updates in the ever-evolving business environment.
· Analyzes financial statements for health of new, prospective, or existing customers to determine credit worthiness.
· Manages credit applications and approval of accounts for open credit.
· Sets credit limits within company guide lines on credit policy.
· Follows specific procedures and routines to collect funds on behalf of the Company and manages the accounts receivable aging, including collections.
· Identifies past due invoices on aging, and collects money for business accounts.
· Identifies and resolves any issues with customers that may be preventing the payment of invoices- including: discrepancies in the order, shipping, returns, etc.
· Performs work carefully with close attention to detail. Accurately and thoroughly see tasks to completion.
· Performs month-end, quarter-end and year-end tasks as required.
· Oversees, supports and acts as a backup for A/R team on a daily basis to ensure all tasks are completed in a daily/timely manner.
Essential Functions of Credit/Accounts Receivable Dept:
· Receives and records, cash, checks, electronic payments and credit memos and applies to appropriate customer invoice or account.
· Uses computers and accounting or ERP software to enter data, store, and analyze information.
· Codes documents and transactions according to established procedures.
· Tracks deductions until final resolution.
· Checks figures, postings, and documents for correct entry, mathematical accuracy and proper coding.
· Reconciles and reports discrepancies found in records.
· Locate and monitor overdue accounts, using computer records and a variety of automated systems.
· Assists with collections.
· Debits, credits, and totals accounts on computer spreadsheets and databases.
· Prepares customer correspondence.
· Documents communications, actions taken, and account status and maintains open communication with Finance manager and other team members to facilitate cross-functionality of department.
· Uses technology according to company guidelines in a way to be efficient and accurate.
· Sorts and files, and performs miscellaneous clerical duties.
Knowledge, Skills and Abilities
· Communication - Excellent interpersonal communication skills to interact effectively with peers, subordinates, engineers, managers, customers and vendors as required
o Listening - Gives full attention to listening and understanding; asks questions as appropriate and does not interrupt at inappropriate times.
o Reading and Writing - Understands work-related documents; communicates information in emails and documents so others understand
o Speaking - Talks on the phone or in person or in front of a group to convey information so others understand.
· Professionalism
o Self-Control - Maintains composure, keeps emotions in check, controls anger, and avoids aggressive behavior, even in difficult situation.
o Stress tolerance - Accepts criticism and deals calmly and effectively with high-stress situations.
o Cooperation - Energetic, enthusiastic, and assertive, and works in a constructive and cooperative manner with employees at all levels.
o Dependability - Demonstrates reliability, responsibility and dependability.
o Integrity - Displays honesty and ethical behavior.
o Confidential - Maintains confidentiality of information.
o Initiative - Persists in the face of obstacles and is willing to take on responsibilities and challenges.
o Etiquette – Practices good manners and sets an example of proper ‘office etiquette’
· Clerical and Customer Service
o Administration - Knowledgeable of administrative and clerical processes, such as managing files and records, office procedures and terminology.
o Service - Provides high-level of customer and personal services.
· Software Skills
o Microsoft Office Suite - Fluent in Spreadsheet Software (Excel), Word Processing Software (MS Word), Contact Management Software (Outlook), at a minimum
o Enterprise - ERP Software (MTMS)
o Internet – Navigates customer websites and researches information on the Internet
· Reasoning Skills
o Problem Solving - Demonstrates effective and creative problem-solving and reasoning skills; Investigates issues and develops solutions
o Problem Sensitivity - Recognizes when something is wrong or likely to go wrong.
o Logic - Applies common sense when following written and oral instructions.
o Getting and Processing Information - Reads reports, analyzes data and identifies root causes for findings.
o Innovation - Displays openness to and champions creative alternative solutions and options
· Math and Accounting Skills
o Ability to add subtract, multiply or divide quickly and correctly.
o Basic understanding of accounting principles and practices and the reporting of financial data.
Education and Expertise Required
· Associate’s Degree in Accounting or 3-years minimum experience
· Experience in Credit, Accounts Receivable and collections preferred
· Expert in Spreadsheet Software- Excel
· Proven team leadership experience.
Work Environment
· This job is performed indoors in a climate-controlled environment.
Physical Requirements
· Ability to see details at close range (within a few feet of the observer).
· The majority of the time is spent sitting, with some walking about in the office.