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Open 50d

Credit Operations Clerk I - Deposit Charge Off/Document Imaging

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Description

Position: Operations Clerk - Deposit Charge-Off/Document Imaging

Reports To: Sr. Loan Systems Administrator

Indirectly Reports To: Senior Vice President/Credit Operations Manager

Reports To This position: None

FLSA Status: Non-Exempt


Role Summary:


This position is responsible for daily processing of charged-off deposit accounts, processing of deposit charge-off recoveries, daily and monthly balancing of related deposit charge-off general ledger accounts, and reporting of deposit charge-off accounts to appropriate agencies. Additional responsibility is imaging of loan and deposit documents.


Specific Job Functions (Duties/Responsibilities):


  • Daily processing of various charged-off accounts including, but not necessarily limited to:
    • Automatically charged-off deposit accounts.
    • Debit Card fraud.
    • Operational charge-offs.
  • Daily processing of recoveries related to charged-off deposit accounts.
  • Daily and monthly balancing of all general ledger accounts associated with deposit charge-offs and recoveries.
  • Weekly reporting of charged-off deposit account details to appropriate collection agency.
  • Scanning and indexing of various documents into permanent document image storage system.
  • Correction of image document types when incorrectly indexed.
  • Maintain documented instructions for completion of daily responsibilities.
  • Assist with Loan Document Preparation including, but not necessarily limited to:
    • Entry of new and modified loan request into documentation preparation system.
    • Ensuring compliance with various lending regulations.
    • Assisting branch lending personnel with documentation questions and corrections.
  • Perform other duties as assigned.



JOB REQUIREMENTS:


Knowledge/Skills/Abilities Required:

  • Bank operations experience preferred
  • Knowledge of basic bookkeeping
  • Knowledge of state and federal regulatory guidelines and constraints
  • Strong oral and written communication skills and the ability to communicate effectively with a broad base of internal and external individuals
  • Ability to work independently with limited supervision, maintain strong time management and organization skills
  • Maintain a professional and pleasant manner under pressure
  • Ability to identify problems and resolve them in a proactive, timely manner
  • Proactive teamwork and cooperation
  • Strong PC skills with emphasis on Microsoft Office and Web based applications


Education/Experience Requirements:

  • High School diploma or general education degree (GED)
  • Certificate in bookkeeping preferred
  • Three years of previous experience in banking/bank operations preferred
  • Capable user of standard office equipment/software applications

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