Credit to Cash Analyst

Position Summary

Teleflex is seeking a Credit to Cash Analyst to make an immediate impact on the team! The successful candidate will be provided with an accounts receivable portfolio(s) to effectively manage in alignment with the Teleflex Global Credit to Cash policy. Critical to the role are excellent customer service skills and a continuous improvement mindset. The Credit to Cash Analyst is responsible for managing the day-to-day collection to deliver consistent, improved results over time, following and understanding the C2C processes. The ability to work as part of a team is necessary for this position, as the analyst will work closely with process owners to ensure process improvement is ongoing and excellent customer service is provided. This role will also have a reporting component related to DSO and metrics tracking, customer payment patterns, and credit risk related reports.

The candidate should demonstrate a continuous improvement mindset with a focus on results, be able to work independently and have an accountable work ethic. This role includes brainstorming process-related improvement ideas with all OTC (order to cash) partners and management to deliver the best service possible to our customers. The Credit to Cash Analyst should have the ability to build rapport and solid relationships with both internal and external partners.

Principal Responsibilities

• The ability to work independently and problem solve customer credit risk, collection, and billing issues as they arise and work through a solution with peers and process owners.
• Report portfolio status on demand and effectively utilize systems available to create those reports.
• Understand the concept of Credit Risk and the ability to apply it to day-to-day work to reduce risk to Teleflex.
• Look for process deviation and weakness and communicate ideas to improve process as well as the customer experience.
• Work in collaboration with peers, customers, and process owners for a win-win outcome.
• Reduce write offs to bad debt and third-party collections by proactively collecting on accounts receivable.
• Understand internal audit controls and partner with manager to ensure compliance.
• Evaluate process and ensure compliance with policy.
• Demonstrate the ability to be self-aware and build trust in all relationships.
• Communicate status of tasks with direct manager and provide other departmental support as requested.
• Adhere to and ensure compliance with the Teleflex Code of Ethics, all company policies, rules, and procedures.
• Complete other duties and tasks as assigned.

Education / Experience Requirements

• Bachelor’s degree required, in Finance, Accounting, or related field.
• Minimum of 2 years of Credit and Collections or Customer Service experience preferred.
• Knowledge of and ability to apply accounting principles and procedures.

• SAP Proficiency Preferred. ERP and CRM software experience are a strong plus.
• Excel- advanced.
• SAP, ERP, and CRM software experience preferred.

Specialized Skills / Other Requirements

• Excellent written and verbal communication skills.
• Team mindset and solutions focused.
• Demonstrated sense of urgency with the ability to work both collaboratively and independently to meet and exceed department goals.
• Excellent planning, communication, and organization skills with strong attention to detail.
• Ability to work collaboratively with partners.
• Proven ability to learn new systems and processes.
• Takes initiative to investigate and problem-solve to provide effective solutions.
• Proficient in Microsoft office applications, specifically Word and Excel.
• Ability to perform tasks with minimum supervision.

INDIVIDUAL CONTRIBUTORS:

• Commitment to Goals –A strong commitment to achieving goals is essential for personal and team success. It requires taking ownership of tasks, staying focused on priorities, and consistently delivering high-quality work. Being proactive, managing time effectively, and seeking support when needed are critical to meeting deadlines and overcoming challenges. By aligning personal efforts with team and organizational objectives, individual contributors play a vital role in driving results and advancing shared goals.
• Continuous Improvement - Continuous improvement means actively seeking ways to enhance your work, skills, and contributions. It's critical to stay curious, embrace feedback, and look for opportunities to streamline processes or solve problems more effectively. Individual contributors should take initiative to learn from experiences, adapt to change, and apply new knowledge to drive better outcomes. By consistently striving to improve, they add value to their team and support the organization’s growth and success.
• Culture and Values – Living our culture and values is essential to fostering a positive, collaborative work environment. Individual contributors demonstrate this by treating others with respect, acting with integrity, and contributing to an inclusive and supportive team culture. It's critical to hold oneself accountable, align actions with shared values, and support the broader mission of the organization. By consistently modeling these behaviors, individual contributors help strengthen the workplace culture and positively influence those around them.

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