Crewing Manager

Job Description

• Lead and manage the end-to-end crewing operations for the company's fleet, ensuring vessels are manned with qualified and competent personnel in accordance with international maritime regulations and company requirements.
• Develop and implement crewing strategies to maintain optimal crew availability, cost efficiency, and operational readiness.
• Oversee recruitment, selection, deployment, rotation, and repatriation of seafarers while ensuring compliance with STCW, MLC 2006, flag state, and client requirements.
• Manage crew certification, licenses, medical examinations, visas, travel arrangements, and training records to ensure full regulatory compliance.
• Supervise crew performance evaluations, career development, succession planning, and retention programs to build a highly competent workforce.
• Coordinate with vessel masters, marine operations, technical, QHSE, and project teams to ensure timely crew mobilization and uninterrupted vessel operations.
• Establish and monitor crewing budgets, manpower planning, and workforce allocation to optimize operational efficiency.
• Ensure all crew documentation, contracts, payroll data, and personnel records are maintained accurately and confidentially.
• Handle crew welfare matters, disciplinary cases, grievances, and conflict resolution while promoting a positive working environment onboard and ashore.
• Develop and improve crewing policies, procedures, and standard operating practices to align with industry best practices and organizational objectives.
• Support internal and external audits, inspections, and client assessments related to crewing and personnel management.
• Monitor key performance indicators (KPIs) related to crew utilization, retention, competency, training compliance, and recruitment effectiveness.
• Build and maintain strong relationships with maritime authorities, training institutions, manning agencies, and other external stakeholders.
• Provide regular reports and strategic recommendations to senior management regarding manpower planning, workforce performance, compliance status, and operational improvements.

Key Achievements

• Successfully maintained continuous vessel manning with minimal crew shortages and operational disruptions.
• Improved recruitment efficiency and crew deployment processes while ensuring compliance with international maritime standards.
• Enhanced crew competency through structured training and development programs.
• Strengthened regulatory compliance and audit readiness across all crewing activities.
• Increased crew retention and engagement through effective welfare and career development initiatives.