Crisis Services Therapist (69720)

DEFINITION:

Provide crisis and other outpatient services to children, youth, families and adults for the purpose of improving the quality of life for the person/family served.

Rentetion Bonus:

$2,500 retention bonus paid at the completion of six months of employment, provided the employee remains in good standing.

SUPERVISION.

Position is supervised by Program Supervisor or other identified member of management.

DUTIES AND RESPONSIBILITIES:

• Promotes a warm and engaging organizational culture in line with NorthCare values, trauma informed care, and health and wellness.
• Provides crisis management services, which may include face-to-face or telephone interviewing of the client; assessment of lethality to self or others; assessment of available support systems; and assistance in arranging for appropriate intervention, including hospitalization. In the cases where a potential for harm exists, will complete appropriate assessment tools and, if needed and in consultation with management, will facilitate referral to appropriate level of care. Consults with clinical leadership, as needed, to assist in risk management and clinical disruptions.
• Coordinates intervention, outreach, and referrals to services to ensure continuity of care.
• Any services that result in assisting clients in crisis must be documented in Avatar within 24 hours.
• Follows up with consumers within 24 hours after the crisis to ensure safety. If no contact is made continues follow-up attempts daily for at least 5 business days.
• Coordinates and completes follow-up on all reported crisis services following best practices and within payor timeframes.
• Provides integrated services that are welcoming, engaging, and accessible. These services address behavioral healthcare, physical healthcare, and social needs that are recovery focused, strengths based, culturally competent, client centered, trauma informed, and co-occurring capable.
• Provides brief evidence-based counseling as needed to individuals or families.
• Provides group therapy or other supportive services (e.g. case management, care coordination, wellness) if needed by the outpatient program.
• Consults with other program staff within and outside of the agency to facilitate referrals.
• Performs screenings, intake interviews, treatment plan reviews and other initial assessments, which includes the gathering of information about the client's symptoms, behavior, functioning, history, needs, goals and preferences.
• Works as part of a multi-disciplinary team to support health behavior change in persons with behavioral health challenges. Interact and collaborate in a genuine and professional manner with the client, their families, support system and community partners to assist with obtainment of treatment goals.
• Obtains and maintain required credentialing including but not limited to licensure or under supervision status and Alcohol and Other Drugs Treatment Practitioner (AODTP) status. Obtain and maintain understanding and competency in any other instruments required by agency payers' and/or commonly used by mental health/substance use professionals.
• Participates in staff consultations for the purpose of case presentation and diagnostic and treatment planning for clients. Participates in mandatory program meetings.
• Supports the monitoring and tracking of outcome measures for clients.
• Maintains clinical records in a timely manner, as required by agency policy, funding sources and accreditation authorities. Complete all required forms in a manner consistent with requirements.
• Maintains professional competency in the area under one's responsibility through appropriate readings, attendance at workshops and trainings. Comply with all requirements to maintain professional certification(s).