Crisis Worker

Job Title: Crisis Worker
Department: Crisis Response Services
Location: Ukiah, CA
Status: Full-Time, 3/4-Time, Part-Time, On-Call positions available, Non-Exempt
Hours: 0-40 hours per week

Salary: $27.30-$31.40 per hour (DOE) / Additional Differentials Must Qualify

Open Date: March 1, 2026

Close Date: Open until filled

$1,000.00 Sign On Bonus

**Bonus to be paid out as follows: $500.00 issued upon hire and $500.00 upon 6-month completion of employment**

Pay Differentials Offered (must qualify through testing or verification):

Language Translation - Bi-cultural Spanish: $1.00 per hour
Bimodal Bilingualism - ASL Sign Language: $1.00 per hour
Bimodal Multilingualism - ASL Sign Language: $2.00 per hour

Overview:

Provides urgent crisis de-escalation, assessment, and linkage services to Mendocino County consumers during a crisis intervention. Works under the direction of the Program Manager to provide short-term, strengths based, safety focused intervention that is individualized to client current need. Services will be aimed at stability and linkage. Ability to provide in-the-moment coaching, problem-solving, coping, skill development, safety planning, and crisis intervention. Immediate response to emergency referrals.

Key Responsibilities:

• Responds to incoming crisis calls through the 24/7 RC3 Hotline and Mendocino County Access Line, providing timely and effective support. When necessary, delivers rapid in-person response to emergency referrals within 20–40 minutes.
• Effectively de-escalates high-risk situations, prioritizing and ensuring the safety of all individuals involved.
• Performs counseling and psychotherapy services, including crisis intervention, one-on-one client engagement, problem identification, and goal-oriented support.
• Conducts comprehensive evaluations and assessments to determine the need for involuntary hospitalization under 5150/5585 criteria and, when appropriate, completes the required legal documentation to initiate holds.
• Maintains the ability to rescind or invalidate holds with appropriate supervisory approval.
• Coordinates placement by securing inpatient psychiatric beds and arranging safe and timely transportation for clients requiring hospitalization.
• Accurately documents all crisis and service-related contacts, including detailed records of interventions and outcomes, in accordance with agency and regulatory standards.