CRM Architect
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- Develop strong relationships with the product lines and in co-operation with the Delivery Management teams
- Establish and foster strong relationships with colleagues in product development
- Developing and designing of requirements for the CRM system in consultation with involved internal departments and subsidiaries
- Formulation of technical requirements and concepts for the further development of technical requirements for the CRM system
- Coordination and control of internal departments and external service providers in regard to CRM topicsProject / product management and rollout control
- Further definition of the business requirements for a scalable CRM infrastructure
Requirements
- Experience in delivering technical architectures that are robust, maintainable and scalable.
- Ability to work in a fast-paced environment & keep pace with the business offering, technical innovation and market driven initiatives.
- Able to share information with, transfer knowledge and expertise to/from team members.
- Good experience of enterprise architecture tools (Enterprise Architect), data modeling tools.
- Good understanding of overall Software Development Lifecycle (SDLC) processes, tools and technologies (including development tools, testing tools, configuration management and release management tools).
- Strong knowledge of standards and specifications.