CRM Business Analyst

Chicago Locals Only!

CRM Business Analyst - 10 + Yrs
Chicago, IL (Hybrid Role)
6-12 + Months

(Hybrid – 3 days onsite: Tue–Thu, 2 days remote: Mon & Fri)

Requirements:
10+ years of Business Analysis experience, ideally in IT delivery or consulting.
Strong CRM knowledge – Dynamics 365 Sales preferred; others (Salesforce, SAP, etc.) accepted.
Ability to work independently and cross-functionally with technical and business teams.

Preferred:
Business Analysis certification (CBAP, PMI-PBA, etc.).
Experience with reporting tools and ERP integration (SAP, Oracle).