CRM Developer
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Summary
Fully remote, full-time 6-month renewable contract developing, customising and supporting Microsoft Dynamics 365 CRM and Power Platform solutions across multiple client environments — C# plugins, JavaScript customisations, Dataverse configuration, Power Automate flows, and production incident support. Candidates must be based in Sri Lanka.
- Fully Remote
- Full-Time
- 6-Month Contract (Renewable)
Join our team as a CRM Developer, building, customising and supporting Microsoft Dynamics 365 CRM and Power Platform solutions across multiple client environments.
What You'll Do
- Develop, customise and maintain Dynamics 365 CRM / Customer Engagement applications across Sales, Customer Service, Field Service and Customer Insights.
- Design and troubleshoot C# plugins, custom workflows and server-side logic, plus JavaScript client-side customisations.
- Configure Dataverse tables, relationships, forms, views, business rules and security roles.
- Build and troubleshoot Power Automate flows, Power Pages portals and Power Apps, with integrations via APIs and connectors.
- Diagnose production incidents, perform root cause analysis and deliver sustainable fixes within agreed service levels.
- Manage solutions across Development, Test/UAT and Production, including managed and unmanaged deployments.
- Work with functional consultants and client stakeholders to clarify requirements, assess feasibility and provide realistic estimates.
- Maintain technical documentation, perform unit testing and support UAT while following coding and security standards.
What You'll Bring
- Bachelor's degree in Computer Science, Software Engineering, IT or a related discipline.
- Preferably 4–6 years of relevant experience, including significant hands-on Dynamics 365 CRM development.
- Strong C# and .NET skills, particularly Dynamics 365 plugins and server-side customisations.
- Strong JavaScript skills for Dynamics 365 client-side customisations.
- Experience with Microsoft Dataverse, including data models, relationships and security.
- Practical experience developing and troubleshooting Power Automate flows.
- Experience with solution management and deployment across multiple environments, including managed and unmanaged solutions.
- Experience with REST APIs, third-party integrations and supporting CRM applications in production.
- Strong analytical and problem-solving skills, clear English communication and a proactive, client-focused mindset.
Desirable
- Power Pages and Power Apps (model-driven and canvas) experience.
- Power BI and SSRS reporting experience.
- Familiarity with DocumentsCorePack, ClickDimensions and payment integrations.
- Azure DevOps, ServiceNow or similar platforms; Power Platform ALM and deployment pipelines.
- Copilot Studio and AI agents knowledge; Microsoft certifications such as PL-400.
Candidates must be based in Sri Lanka.