CRM Functional Lead — Microsoft Dynamics (Sales, Marketing & Case Management)

Company: Marsh Corporate Description: We’re seeking a hands-on CRM Functional Lead to support a high-velocity, global programme implementing and enhancing Microsoft Dynamics 365. You’ll partner with business stakeholders and internal technology teams to translate business needs into clear, testable requirements, help prioritise and groom backlog items, validate deliveries through testing, and enable users through training and documentation. The ideal candidate has practical CRM experience acros…