CRM Product Manager — AI-Driven, Global Impact
Summary
Lead CRM product lines, including Salesforce and customer service back-office systems, and drive AI-driven feature planning for a fintech exchange.
Bybit Limited in Kuala Lumpur is seeking an experienced Product Manager to lead CRM product lines, including customer service back-office systems and Salesforce, and to drive feature planning and PRD creation.
You will work closely with internal teams to deliver CRM workflows, manage delivery outcomes, and explore AI capabilities to boost efficiency across the org. Strong collaboration and data-driven decision making are essential for success.