CRM Specialist (Junior)

CRM Specialist (Junior) — iGaming
Our client, an international iGaming company, is looking for an energetic and motivated CRM Specialist ready to build their career in customer communications. This role suits both those seeking their first solid experience in CRM, analytics, and marketing, and those who already have a foundation and want to apply it to real projects — helping build CRM campaigns that actually perform.
What you'll do:
Set up and optimize communication channels (email, SMS) for reliable delivery of CRM campaigns
Run A/B tests to improve messaging and boost conversions
Track and analyze key CRM performance metrics (KPIs)
Study user behavior to spot growth opportunities and increase engagement
Prepare regular reports on campaign performance, retention, and other metrics
Contribute to team planning
Work closely with the marketing and content teams to build a unified approach to customer communication
Develop and launch CRM campaigns focused on retention and customer loyalty
What we're looking for:
A genuine drive to grow in CRM and customer communications
Around 1 year of experience in iGaming is a plus
Attention to detail and an analytical mindset
Strong team player
Basic English is a bonus