CRM Systems Analyst
Summary
Early-career CRM Systems Analyst supporting Microsoft Dynamics 365 Sales for PEI-Genesis's global sales team: providing user support, configuring the platform via CRM sprints, writing process and technical documentation, and running user acceptance testing. No software development experience required.
*Equal Opportunity Employer Veterans/Disabled*
SUMMARY:
The organization seeks a CRM Systems Analyst to support Microsoft Dynamics 365 Sales for PEI-Genesis’s global sales organization. In this capacity, the role provides application support to CRM users, configures the platform to meet business needs through the CRM sprint process, and develops and maintains both user process and technical documentation. The role also partners with business stakeholders to document requirements, and plans and executes user acceptance testing and application testing to ensure changes meet those requirements before release. This is an early-career opportunity with room to grow, and software development experience is not required.