Cross Dock Supervisor

Tuff Shed is recruiting for a highly motivated Cross Dock Supervisor to contribute to the success of our Cross Dock location. This position offers the opportunity to make a real impact to the Company!
The Cross Dock Supervisor (CD Supervisor) is responsible for the supervision of the cross dock location; this location reports to the general/district manager (gm/dm) within the market. s/he must ensure the cross dock operates in a safe, efficient and effective manner; producing quality products; maximizing customer satisfaction; minimizing job accidents and turnover; increasing store revenue and profitability.
The essential functions of this position include, but are not limited to:
Customer Service & Sales

Conducts Site Checks as required, adhering to processes and procedures
Provides back-up coverage for the Cross Dock Sales & Design Consultant: answer phones, greet customers, collect customer leads
Performs customer service duties: resolve warranty issues
Obtain building permits from building department

Operations

Communicates to the GM/DM regarding sales and activities at the Cross Dock
Build schedules, including subcontractor scheduling with the Operations Manager/Production Manager/Scheduling Coordinator
Participates in identifying qualified subcontractors for the Cross Dock location; maintain relationships with the subcontractors
Performs customer service warranty repair tasks on customer sites
Receives and unloads kits from the factory store
Oversees and coordinates customer builds, home show events, sales floor and incoming sales calls, site inspections, customer permits, warranty calls
performs quality control inspections
Inspects and maintains displays, customer repairs
Responsible for the cleanliness of the Cross Dock, ensures tools and equipment are secured, inventoried, maintained
Performs monthly cycle counts and ongoing inventory management
Oversees Cross Dock fleet and DOT policies are adhered to
Supervisors safety aspects of the Cross Dock as required by OSHA and Tuff Shed

SKILLS & EXPERIENCE

Ability to work independently in a self-directed setting and with minimal supervision
Detail oriented and the ability to organize workload, along with strong follow-up, analytical, problem-solving, reasoning, and sound decision-making skills
Hands-on computer skills in MS Office Suite and Internet applications required; experience in utilizing Customer Relationship Management (CRM) software including, Salesforce.com or similar systems as highly preferred
Ability to solve problems using sound logic and good business judgment
Ability to use arithmetic, mathematical, accounting, and financial tools as they apply to Tuff Shed business
Ability to read, write and understand instructions given orally, in writing and/or in diagram form
Ability to prepare written correspondence and reports that create a professional image for Tuff Shed
Ability to effectively communicate at all levels, including customers, business partners, suppliers, co-workers, managers, and the general public
Must have a valid driver's license and acceptable MVR
DOT, OSHA, and employment law knowledge highly preferred
Must be able to successfully complete Tuff Shed Forklift Certification

EDUCATION

High school diploma or equivalent

WHAT'S IN IT FOR YOU?
Tuff Shed offers a great Benefits package for our full-time employees! - It pays to be a Tuff Shed team member:
OUR COMPETITIVE BENEFITS AND REWARDS

Competitive compensation and bonus programs (based on position)
Medical Benefits including Virtual Visits- The care you need-when, where and how you need it!
Dental & Vision Benefits
Flexible Savings Account (FSA)
Employee Stock Ownership Plan (ESOP) – You’re more than an employee - Get rewarded for long and loyal service with ownership interest in the Company
Paid Time Off and Paid Holidays.
401(k) plan
On-Demand Access to Your Pay! - Why wait until pay day?

NEXT STEPS:

Learn more about us! Check out the Tuff Shed Website at www.TUFFSHED.com
Interested? We encourage you to submit your resume for consideration
As part of the application process, please take a short survey, called Predictive Index. Click on the following link to complete this five - seven minute survey: https://assessment.predictiveindex.com/4Va/90138f5c-a2e7-4ff4-bec2-677c2e95f455?type=candidateba

OPS2021