CS - Client Services Technical Writer
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Summary
Talus Payments is hiring a Technical Writer in Lake Dallas, TX to create and maintain client-services documentation — SOPs, help center articles, training materials, knowledge base content, and user guides for its payment applications — while also participating in QA and UAT activities.
Job Description Job Description JOB SUMMARY The Technical Writer is responsible for creating, maintaining, and improving operational documentation that supports all areas of Client Services, and other customer-facing functions at Talus. This role develops SOPs, help center articles, training materials, knowledge base content, and user guides for Talus payment applications and supporting systems. The role also participates in QA and UAT activities to ensure enhancements are tested both pre and p…