CS-HR Japan Total Rewards Operations Manager
fa-espx-dev1-saasfaprod1.fa.ocs.oraclecloud.com/CX CS-HR Japan Total Rewards Operations Manager
Job Summary:
Conducts comprehensive analysis, summarizes information and assists in the development of recommended actions in support of compensation and benefits policies and procedures. Administers the collection, consolidation and interpretation of data required by human resources leadership.
Key Responsibilities:
Conducts complex studies and analysis for assigned countries; prepares and reviews market survey submissions; partners with data suppliers, manager groups, and line human resources.
Conducts job evaluations using the organization’s job evaluation tool; trains others on the use of the tool and conducts peer reviews of completed job evaluations.
Guides line human resources with compensation and benefits related processes; evaluates issues and provides problem resolution; handles moderately complex program interpretations and resolutions.
Prepares reports, evaluations, and other research regarding compliance issues and filings; may conduct analysis to evaluate plan effectiveness and strategy assessment.
Participates in the delivery and assessment of standard and annual processes such as annual merit review and benefits enrollment.
Participates as a team member to develop and improve global strategies and policies.
May develop and deliver compensation and benefits training to managers and line human resources; participates in and provides input to overall human resources training for compensation and benefits content.
Conducts research to understand external market trends and practices; may lead an initiative to incorporate relevant findings into internal practices.
Competencies:Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
Customer focus - Building strong customer relationships and delivering customer-centric solutions.
Decision quality - Making good and timely decisions that keep the organization moving forward.
Demonstrates self-awareness - Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
Interpersonal savvy - Relating openly and comfortably with diverse groups of people.
Benefits Design - Designs and develops programs, policies, processes and tools using appropriate methodologies to advance organizational goals; evaluates market competitiveness, best practice and recommendations for Cummins in accordance with established processes that aid in the design of organizational programs.
Compensation and Benefits Administration - Translates Cummins plan design, statutory and tax requirements in the communication and delivery of compensation and benefit programs.
Compensation Design - Designs and develops programs, policies, processes and tools using appropriate methodologies to advance organizational goals; evaluates market competitiveness, best practice and recommendations for Cummins in accordance with established processes that aid in the design of organizational programs.
Human Resources Consulting - Collaborates with partners to observe the environment and apply sound judgment informed by knowledge, skills, and experiences to diagnose, identify and optimize opportunities to provide holistic solutions, while balancing the needs of stakeholders, primarily employees, with those of the organization.
Mobility Administration - Implements and administrates operational processes to ensure the seamless movement of talent in alignment with applicable policies, taxation, immigration laws, global cash payroll, local legislation and internal controls procedures.
Training Delivery - Instructs learners in a manner that engages and adjusts to individual and group needs resulting in knowledge, skills and abilities that can be applied on the job.
Data Analytics - Discovers, interprets and communicates qualitative and quantitative data; determines conclusions relying on knowledge of business or functional frameworks; simultaneously applies statistics, data validity, data visualization, and problem solving approaches to effectively extract meaningful patterns and business insights; presents conclusions and outcomes that enable data driven business decisions.
Values differences - Recognizing the value that different perspectives and cultures bring to an organization.
Education, Licenses, Certifications:College, university, or equivalent degree in Human Resources, Business, or related field or equivalent experience required.
Experience:Intermediate level of relevant work experience required.
- Lead and manage end-to-end Compensation & Benefits operations in Japan, ensuring accurate, compliant, and effective delivery of statutory and company-sponsored programs.
- Act as the country focal point for Total Rewards operations, providing local expertise on compensation, benefits, pension, tax, and regulatory requirements.
- Manage vendor relationships and service delivery to ensure high-quality employee support and operational excellence.
2. Total Rewards Program Implementation & Transformation
- Lead and support implementation of Total Rewards initiatives, policy changes, and transformation programs in Japan.
- Assess compensation and benefits impacts arising from global or regional program changes, and translate requirements into practical local implementation plans.
- Provide analysis and recommendations on pension, benefits, taxation, and employee experience impacts to support business decision-making.
- Drive implementation activities including stakeholder alignment, change management, employee communications, and execution monitoring.
- Partner with Global COE and local HR teams on design, enhancement, and implementation of employee benefits programs.
- Provide local regulatory guidance, market insights, employee impact analysis, and operational recommendations to support program design decisions.
- Evaluate policy impacts and support updates to compensation, benefits, leave, and other Total Rewards-related policies and processes.
- Lead annual compensation and benefits-related tax reporting activities to ensure compliance with Japan tax regulations.
- Validate employee tax data, coordinate with vendors and stakeholders, and manage issue resolution for complex tax cases.
- Monitor regulatory developments and evaluate impacts on compensation, benefits, payroll, and employee programs.
- Manage Employee Stock Purchase Plan (ESPP) operations in Japan, including payroll deductions, monthly remittances, employee support, and issue resolution.
- Lead employee communications, office hour sessions, and educational activities related to ESPP participation, enrollment changes, and process updates.
- Support implementation and administration of equity-related programs, ensuring local regulatory and operational compliance.
- Play a key role in CDBS Japan integration activities, including compensation and benefits harmonization, payroll and benefits setup, policy alignment, process redesign, and employee transition support.
- Coordinate implementation activities involving multiple legal entities, vendors, and stakeholders.
- Manage complex cases and policy exceptions arising from integration and organizational change activities.
- Develop communication plans, employee materials, FAQs, and training content related to compensation and benefits programs and policy changes.
- Facilitate employee communication sessions, office hours, and stakeholder briefings to support understanding and adoption of Total Rewards programs.
- Provide employee-specific data and guidance when required.
- Serve as a certified Global Onboarding instructor and deliver mandatory onboarding and Total Rewards sessions.
- Support employee education initiatives to improve understanding of compensation, benefits, pension, and equity programs.
- Bachelor's degree or above in Human Resources, Business Administration, Finance, Accounting, or related fields.
- Minimum 8 years of experience in Compensation & Benefits, HR Operations, Payroll, Total Rewards, or related disciplines.
- Strong knowledge of Japan labor law, tax regulations, statutory benefits, pension programs, and compensation practices.
- Experience managing compensation and benefits programs within multinational organizations.
- Strong analytical skills with the ability to assess business, employee, pension, and tax impacts.
- Demonstrated experience supporting transformation projects, process improvements, or organizational integrations.
- Strong stakeholder management, communication, and influencing skills.
- Ability to work independently as a country-level subject matter expert.
- Experience supporting compensation transformation, pay structure redesign, or Total Rewards change initiatives.
- Experience with pension programs, retirement benefits, tax reporting, and payroll coordination.
- Experience supporting mergers, acquisitions, integrations, or multi-entity harmonization initiatives.
- Experience administering ESPP, stock plans, or other equity-related programs.
- Familiarity with HRIS, ADP, payroll systems, and HR technology platforms.
- Experience working with global and regional COE teams.
- Fluent English communication skills in a multinational environment.