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Dallas County Community Supervision and Corrections Department

CSCD JTC RESIDENTIAL MONITOR SUPERVISOR

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Description

Job Title: Residential Monitor Supervisor

Unit: Judge John C. Creuzot Judicial Treatment Facility

Job Summary:

We are seeking a dedicated Residential Supervisor to join our team. Under limited supervision, supervises and trains staff responsible for ensuring safety and well-being of clients receiving treatment services. Develops staff schedules, and manages employee performance. Collaborates with clinical treatment team to address client behaviors to ensure successful treatment outcomes.

Job Responsibilities:

Orients and trains assigned staff to the department and specific job responsibilities. Assists assigned staff with performance improvement, training, and development.

Enforces house rule, initiates disciplinary actions or revocation of privileges and provides crisis intervention or conflict resolution as necessary notifying the client's counselor of clinical issues. Initiates emergency call procedures as appropriate; submits incident documentation when appropriate

Completes shift documentation and verifies accuracy of information of documentation completed by subordinate staff.

Assists employees with understanding of and following standard operating policies and procedures of Dallas County Community Supervision & Corrections Department to ensure regulatory compliance.

Performs other duties as assigned.

Education/Experience:

High School Diploma; Associate's degree preferred

Two years experience in the substance abuse or corrections field and at least one year of supervisory/ management experience

Valid Texas driver's license

Knowledge, Skills, & Abilities

Strong organizational and leadership skills to oversee, lead, and motivate a team of staff

Strong verbal and written communication skills to exchange information and interact with treatment team and referral sources, and other members of the staff

Strong analytical and problem solving abilities to plan and schedule the work of other staffers; resolve conflicts; monitor compliance with regulations; standards and contracts, interpret policies and instructions, and conduct quality control checks on clients

Ability to communicate ideas and instructions clearly and concisely

Physical Requirements

Ability to walk or move about facility for up to two hours at a time, to monitor and interact with clients

Ability to speak with others in order to exchange information and provide support

Ability to proofread and check documents and files for accuracy on a regular basis

Ability to respond to telephones and pages, and to hear and detect alarms and unusual noises

Work Environment

Works in a treatment facility where there is exposure to potentially disruptive clients

The staff member is not substantially exposed to adverse environmental conditions, however might experience relatively few discomforts due to dust, dirt, and noise and the like.

Job Type: Full-time

Skills

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