Snr. Salesforce Developer (Position located in Bengaluru, India)
Summary
Senior Salesforce Developer at security-awareness company KnowBe4 in Bangalore: designs, builds, and enhances Salesforce solutions across Sales, Service, and Experience Cloud, develops integrations via REST/SOAP and middleware (MuleSoft, Celigo), supports production systems, and mentors junior developers. Requires 5+ years of Salesforce (Apex, LWC) experience.
KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15-years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense.
Please submit your resume in English.
The Snr. Salesforce Developer will be responsible for designing, developing, and enhancing Salesforce solutions in alignment with business goals and technical standards. This role will collaborate closely with cross-functional teams to translate business requirements into scalable technical solutions while maintaining system integrity and performance. The Snr. Developer will also provide ongoing support, perform advanced troubleshooting, and contribute to the continuous improvement of the Salesforce platform. In addition, this position will mentor junior developers, uphold coding standards, and ensure development best practices are followed across the team.
This position is aligned with the second-shift hours
Requirements:
- Solution Design & Development: Lead the design, development, and implementation of scalable Salesforce solutions across Sales Cloud, Service Cloud, Experience Cloud, and custom applications, ensuring alignment with business requirements and industry best practices.
- Technical Leadership: Provide technical guidance and mentorship to junior developers and admins, review code for quality and performance, and enforce development standards across the team.
- Integration & API Management: Develop and maintain integrations between Salesforce and external systems using REST, SOAP, and middleware platforms such as MuleSoft or Celigo.
- Stakeholder Collaboration: Work closely with cross-functional teams including product managers, architects, and business stakeholders to translate business needs into robust technical solutions.
- Technical Documentation & Support: Create and maintain technical documentation, support production systems, and proactively identify and resolve technical issues and performance bottlenecks.
Minimum Qualifications:
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Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field; equivalent experience may be considered in lieu of formal education.
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5+ years of hands-on development experience with Salesforce Platform (Apex, Visualforce, Lightning Components, SOQL/SOSL).
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Proven experience with Sales Cloud, Service Cloud, and custom application development.
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Experience with integration tools and techniques (REST/SOAP APIs, middleware platforms such as MuleSoft, Celigo, or similar).
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Familiarity with Salesforce DX and modern development practices preferred.
Certifications: -
Salesforce Platform Developer I (required).
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Salesforce Platform Developer II (preferred).
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Additional certifications such as Salesforce Administrator, JavaScript Developer I, or relevant cloud certifications are a plus.
Technical Skills :
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Strong understanding of object-oriented programming and design patterns.
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Proficient with version control systems (e.g., Git) and development lifecycle tools.
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Knowledge of web technologies (HTML, CSS, JavaScript) and Lightning Web Components (LWC).
Soft Skills : -
Strong analytical and problem-solving skills.
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Excellent communication and collaboration abilities.
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Ability to work independently and lead technical discussions with cross-functional teams.
● Salesforce workflow, flow, process builder, report, dashboard, and other configuration skills
● Salesforce data loader
● SLDC/Copado experience a plus
Our Fantastic Benefits
Note: An applicant assessment and background check may be part of your hiring procedure.
Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.
No recruitment agencies, please.
Skills
As published by greenhouse · 20 questions
Basics
First Name, Last Name, Email, Phone, Resume/CV, Cover Letter
Short answers (11)
- Preferred First Name optional
- LinkedIn Profile optional
- Website optional
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- If selected "Events", please specify. optional
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- If selected "Referral", who referred you? optional
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- What type of base salary and OTE are you targeting for this position?
Pick from a list (9)
- How did you learn about us? Select ALL that apply.
- How well do you know us? Please select all of the following sources/tools that you have used to research KnowBe4 and learn more about us.
- Are you a current employee at KnowBe4?
- Do you have experience managing customer accounts?
- Do you have SaaS experience?
- Do you now, or will you in the future, require immigration sponsorship for work authorization (e.g., H-1B, etc.)?
- Are you located in or a national of Cuba, Iran, North Korea, or Syria, or are currently located in the Crimea, Donetsk, Luhansk, Kherson, or Zaporizhzhia territories?
- I understand and agree that KnowBe4 does not permit the use of AI tools or assistance during the interview process. Exceptions may be made for approved reasonable accommodations (please visit www.knowbe4.com/careers/request-accommodation to make a request).
- By submitting this application, I hereby provide consent to KnowBe4 to communicate directly with me, and any employment references I provide to KnowBe4, via phone call, text message, email, and/or LinkedIn regarding my application for and potential employment with KnowBe4. If at any time I want to opt-out of any form of communication, I will promptly inform KnowBe4 of this choice.