CSR/Dispatcher - Charlotte

Customer Service Representative Dispatcher
We have an opening for a Full-Time Customer Servcice Representative Dispatcher in Charlotte, NC

Responsibilities and Qualifications include:

• Confers with plant production and yard personnel to establish delivery schedules according to factors such as truck capacities, distances to delivery site, and unloading time.
• Advise personnel about traffic problems such as construction areas, accidents, congestion, weather conditions, and other hazards.
• Maintains contact with drivers to expedite deliveries.
• Takes all phone calls for ready mix concrete and construction material orders.
• Demonstrated customer service experience.
• Microsoft Office software experience

Requirements

Qualifications and Skills:

• Previous experience in a customer service dispatch environment.
• Knowledge of Microsoft Office software is preferred.
• Bilingual a plus