CT Black Belt Manager

CT Black Belt Manager:

The CT Black Belt Manager is responsible for the factual analysis of warranty issues, as well as the planning, coordination, and execution of high-impact initiatives across all North American plants, brands, and functions. This role plays a key part in early issue detection, technical problem solving, supplier chargeback recovery, and ensuring organizational immunity through the rigorous implementation of read-across actions and lessons learned.

This is a managerial position overseeing seven Black Belt engineers. The CT Black Belt Manager is responsible for driving disciplined and efficient problem-solving methodologies, improving and developing processes, removing roadblocks for direct reports, and helping to define strategies that facilitate and accelerate problem resolution. The role also provides cross-functional problem-solving support across the United States and international locations.

Key Responsibilities include but not limited to:

Factual Root Cause Analysis: Lead a team of Black Belt engineers to resolve high-impact technical issues using data-driven methodologies (e.g., Red X, Shainin, or advanced problem-solving tools).

Coaching and Facilitation: Coach and facilitate root cause analysis to quickly and accurately frame issues, identify problems, and implement effective solutions.

Cross-Functional Support: Support cross-functional teams (Warranty Acceleration Teams by meta functions) in achieving 3MIS, lead time, and time-to-fix targets.

Project Prioritization: Collaborate with WAT leaders to develop strategies for properly assigning high-priority projects to the CT Black Belt team.

Supplier Chargeback Recovery: Lead supplier chargeback initiatives with an expected recovery of $400M.

Horizontal Read-Across (Transversal Implementation): Drive the mandatory deployment of proven technical solutions across similar products, plants, and processes to ensure systemic issue prevention.

Early Detection Systems: Lead Voice of the Employee initiatives (proactive and reactive), define interview strategies, and translate feedback into actionable engineering data, including initial diagnosis plans and project assignments.

Governance of Lessons Learned: Own the technical knowledge base and ensure every technical resolution is translated into updated standards (e.g., DFMEA/PFMEA, design changes, process standards, and product specifications).