Cuisine Clerk
Summary: Assist in the day-to-day activities in the cuisine department.
Essential Duties and Responsibilities:
- Providing premier customer service, including greeting customers and responding to questions;
- Selecting and packaging products ordered by customers;
- Filling, maintaining special orders and party trays;
- Rotates product and stocks product;
- Operates meat and cheese slicers, oven, fryers, BBQ’s, microwave, cutting tools and other deli equipment;
- Assist with food preparation;
- Awareness of all cuisine departments items i.e. charcuterie, bakery
- Sweep and mop floors as well as empty trash.
- Other duties as assigned;
- Observe all store rules and company policies;
- Maintain a neat, well-groomed personal appearance at all times and observe company dress regulations;
- Follow safety guidelines when working, especially when lifting, using cutting tools, large machinery, ladders, stretch and take breaks when performing repetitive motions, etc.;
- Follow health guidelines to ensure safe product is provided to our customers;
- Knowledge of Weight & Measure Laws.
Competency:
To perform the job successfully, an individual should demonstrate the following competencies:
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to requests for service and assistance.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions.
Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Able to read and interpret written information.
Adaptability - Adapts to changes in the work environment; Manages competing demands; Able to deal with frequent change, delays, or unexpected events.
Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly.