Custodial & Groundskeeper Lead

ROOF ABOVE

Roof Above is NC’s most comprehensive homeless service provider. Our mission is to unite our community to end homelessness, one life at a time. Focusing on individuals experiencing homelessness, Roof Above offers everything from street outreach to shelter to Rapid Rehousing to Permanent Supportive Housing. Roof Above’s services and programs reach over 1,400 individuals every day across ten campuses in Charlotte. Roof Above was born through the merger of Urban Ministry Center and Men’s Shelter of Charlotte in 2019

POSITION SUMMARY

The Custodial & Groundskeeper Lead provides hands-on leadership for custodial and grounds maintenance operations across Roof Above facilities while supervising shifts to ensure clean, safe, and welcoming environments. The role is essential in creating a positive experience for the individuals we serve, staff, volunteers, donors, and community partners.

ESSENTIAL FUNCTIONS

• Lead daily shift operations by assigning and inspecting work.
• Custodial Responsibilities
  • Clean and sanitize offices, restrooms/showers, dining areas, laundry areas, common spaces, and shelter dorm areas.
  • Sweep, mop, vacuum, dust, and polish floors and surfaces.
  • Empty trash and recycling containers and dispose of waste properly.
  • Clean windows, doors, walls, and other building surfaces.
  • Restock restroom and janitorial supplies.
  • Follow cleaning schedules and infection control protocols.
  • Operate floor scrubbers, carpet extractors, buffers, and other custodial equipment.
  • Daily setup of seating and dining area at our Day Service Center
  • Set up and break down rooms for meetings, trainings, and special events.
  • Assist with moving furniture and equipment.
  • Plunge or snake toilets/drains as needed
  • Support emergency clean-up following weather events or other facility incidents.
  • Report maintenance issues, safety hazards, and damaged equipment promptly.
• Groundskeeping Responsibilities
  • Maintain lawns, landscaping, flower beds, shrubs, and trees.
  • Mow, edge, trim, weed, mulch, and water landscaped areas.
  • Remove litter and debris from parking lots, sidewalks, courtyards, and outdoor spaces.
  • Perform seasonal grounds maintenance including leaf removal and snow/ice treatment when applicable.
  • Clean exterior entrances, walkways, loading docks, and outdoor gathering areas.
  • Assist with beautification projects to improve curb appeal.