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Eram Talent

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Custom Clearance Processor

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Description

Eram Talent is seeking a dedicated and knowledgeable Customs Clearance Processor to join our team for a position based in Saudi Arabia. We are seeking a detail-oriented and experienced Customs Clearance Processor to join our Finance Division – Customs Clearance & Compliance team. The successful candidate will be responsible for preparing customs documentation, coordinating shipment clearance activities, ensuring compliance with customs regulations, and supporting smooth import/export operations while maintaining high standards of customer service.

Requirements

  • Prepare and process import and export documentation in compliance with customs regulations and procedures.
  • Determine, track, and process duties, taxes, and tariff payments for shipments.
  • Coordinate customs clearance activities for air and sea shipments.
  • Collect delivery orders from shipping agents and ensure timely processing.
  • Enter shipment and customs-related data accurately into customs authority systems and internal databases.
  • Coordinate with freight forwarders, shipping agents, customers, and internal departments regarding shipment status and documentation.
  • Support the Customs Documentation Department with daily operational and administrative activities.
  • Handle customer inquiries related to customs clearance and shipment processing.
  • Maintain organized filing systems for shipment and customs records.
  • Ensure compliance with all applicable import/export laws and company procedures.
  • Suggest suitable packaging or labeling methods when required.
  • Maintain a high level of customer service and operational accuracy.

Qualifications

  • High school diploma or higher qualification.
  • Minimum 5 years of experience in customs clearance, shipping, logistics, or related field.
  • Strong knowledge of customs brokerage services and customs formalities.
  • Good understanding of shipping and logistics operations.
  • Proficiency in Microsoft Office applications and computer systems.
  • Experience using customs authority portals and shipment tracking systems.
  • Strong organizational and planning skills.
  • Ability to work under pressure and meet deadlines.
  • Excellent communication and customer service skills.
  • Attention to detail and accuracy in documentation processing.

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