Customer Account Representative
Summary
Handles customer calls, processes orders, quotes prices, and resolves issues for a logistics-focused company.
SCHEDULE
8-5 M-F
PAY
26.50/HR
POSITION SUMMARY
Customer service, handling incoming sales calls, and customer inquiries.
ESSENTIAL FUNCTIONS
- Enter customer orders into the computer.
- Answer incoming customer calls.
- Quote customers prices on non-stock and stock items.
- Find solutions to customer’s problems.
- Run delivery tickets for truck runs. Check truck run tickets upon return, do credits if necessary.
- Pull literature and samples from stock as necessary.
- Handle all customer pick up business.
- Put together special truck runs and occasionally make truck run calls.
- Enter entrance door tickets and window tickets.
- Assist in counting inventory and checking stock.
- Attend and assist with contractor meetings, clinics and sales meetings.