Customer Advisor
You support the Dubbo branch as the first point of contact for customers. You identify suitable products and services such as account opening and unsecured lending, process banking transactions, and demonstrate self-service and digital banking options. You deliver accurate, secure, seamless, and tailored customer experiences.
Responsibilities
- Support the Dubbo branch as the first point of contact for customers
- Identify suitable customer products and services, including account opening and unsecured lending
- Process banking transactions
- Demonstrate self-service and digital banking options
- Deliver seamless, consistent, tailored, and secure customer experiences
Requirements
- Passion for delivering quality customer experiences
- Team-player approach
- Attention to detail to ensure transactions are efficient and accurate
- Customer-centric thinking
- Appreciation for inclusion and customer diversity
Benefits
- Banking and financial services discounts, including competitive rates and reduced fees on home loans, credit cards and insurances
- Discounted offers on travel, fitness, events and technology
- Parental leave
- Religious leave
- Special leave
- Sporting activities leave
- Volunteer leave