Customer Advisor
You support customers as the first point of contact across the East Maitland, Singleton, Muswellbrook, and Newcastle branches. You identify suitable banking products and services, assist with account opening, unsecured lending, and banking transactions, and demonstrate self-service and digital banking options.
Responsibilities
- Support customers as the first point of contact across multiple branches
- Identify suitable products and services for customers
- Assist with account opening, unsecured lending, and banking transactions
- Demonstrate self-service and digital banking options
- Ensure transactions are efficient and accurate
Requirements
- Passion for delivering quality customer experiences
- Teamwork
- Attention to detail
- Customer-centric thinking
- Appreciation for inclusion and customer diversity
- Driver licence
- Access to transport
Benefits
- Banking and financial services discounts with competitive rates and reduced fees on home loans, credit cards, and insurances
- Discounted offers on travel, fitness, events, and technology
- Parental leave
- Religious leave
- Special leave
- Sporting activities leave
- Volunteer leave
- Mileage reimbursement