Customer Advisor
You support the Port Augusta branch as the first point of contact for customers. You identify suitable products and services, including account opening, unsecured lending, and banking transactions. You demonstrate self-service and digital banking options to make banking simple, easy, and secure, while delivering efficient and accurate service.
Responsibilities
- Support the Port Augusta branch as the first point of contact for customers
- Identify suitable products and services for customers
- Open accounts
- Assist with unsecured lending
- Process banking transactions
- Demonstrate self-service and digital banking options
- Deliver efficient and accurate transactions
Requirements
- Customer service skills
- Ability to deliver quality customer experiences
- Attention to detail
- Ability to ensure transactions are efficient and accurate
- Customer-centric thinking
- Appreciation for inclusion and customer diversity
Benefits
- Banking and financial services discounts
- Competitive rates and reduced fees on home loans, credit cards, and insurances
- Discounted offers on travel, fitness, events, and technology
- Parental leave
- Religious leave
- Special leave
- Sporting activities leave
- Volunteer leave