Customer Analyst
Customer Analyst
£45,000-£50,000 + Bonus
Stratford-upon-Avon (Hybrid - 1x Day a Week in Office)
If you're a SQL-heavy analyst tired of insight going nowhere, this is where your work actually turns into live customer campaigns! Brand-new role, strong team, and a business investing heavily in customer data + marketing capability.
The Company
You'll be joining a leading UK insurer with a strong reputation for customer experience and long-term stability; they're in the middle of a major data transformation, with new platforms, better access to customer data, and a real push towards data-led decision making across the business.
The Role
Sitting in the Customer Selections & Analytics team, you'll own the delivery of campaign selections end-to-end. This is a hands-on SQL role with clear commercial impact.
Key responsibilities:
- Build and deliver campaign selections using SQL
- Translate marketing briefs into technical requirements
- Work across CRM, transactional & engagement datasets
- Support test & learn campaigns and performance tracking
- Push selections into CRM (moving to Dotdigital)
- Plan and manage campaign cycles 1-2 months ahead
You'll work across Financial Services, Personal Lines & Commercial, giving you broad exposure across the business.
Your Skills & Experience
- Strong SQL
- Background in campaign selections / CRM / customer analytics
- Experience working with large datasets
- Ability to translate business needs into data outputs
The Benefits
- £45,000-£50,000
- Bonus
How to Apply
Please register your interest by sending your CV to Adam Osborne at Harnham via the Apply link on this page.