Customer Application Engineer

Job Summary
The Application Engineer acts as a technical liaison between the company and its customers, providing expertise in product application, system integration, and technical support. This role involves collaborating with sales, marketing, and R&D teams to deliver tailored solutions, optimize product performance, and ensure customer satisfaction.

Responsibilities
1) Technical Support & Consultation

• Provide pre-sales and post-sales technical support to customers and internal teams.
• Assist in assessing customer requirements and propose suitable product solutions.

2) Application Development & Demonstration

• Develop reference designs, demo boards, and prototypes to showcase product capabilities.
• Conduct product demonstrations and training sessions for customers and FAE.

3) Documentation & Communication

• Prepare technical documentation, including design guides, test reports, etc. for customer and FAE.
• Collaborate with marketing and NPD teams on new product definitions and validations.

4) System Integration & Testing

• Validate product performance in customer applications and troubleshoot technical issues.
• Perform lab evaluations, measurements, and simulations to ensure compliance with specifications.

5) Continuous Improvement

• Stay updated on industry trends and emerging technologies to enhance application solutions.
• Participate in process optimization and quality improvement initiatives.

Qualifications

• Bachelor's or Master's degree in Electrical/ Electronic Engineering or an equivalent professional qualification.
• Proven experience in AE, FAE, client/computing product power engineer or equivalent professional qualification role.
• Familiarity with power electronics, multiphase buck, or semiconductor products (preferred for cloud/ computing/ client roles)
• Strong analytical and problem-solving abilities.
• Proficiency in tools such as Simplis, Q3D, Mathcad, Orcad, Allegro or similar software.
• Excellent communication and presentation skills in English.
• Travel ( 10~25%) to meet with worldwide customers and field engineers.