Customer Assistance Manager-Personal Loan-Hardship Assistance Unit
Customer Assistance Manager
| Department | Kotak Mahindra Bank – Hardship Assistance Unit |
| Reporting Relationship | Reporting to Location Collections Manager |
| Position Grade | M1 – M2 |
- Monitoring and maintaining collection for the area.
- Managing repossession.
- Co-ordination with collection agency, repossession agent, sale of asset,
- Legal formalities.
- Graduate
- Min 2 – 5 years of experience in collections.
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Confident, ability to handle a team of collections, can go to the field when required and also give training to his team when needed