Customer Business Executive
Job Description
Customer Business Executive
Full time - Derby/Site-Based
Why Rolls-Royce?
At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting, and connecting people everywhere.
By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high-performance culture.
Position Summary:
EOS Derby currently have an opportunity for a Customer Business Executive to join the team on a permanent basis. This is a wide-ranging role and will primarily involve management of key Quality, Cost and Delivery objectives for engine shop visits and Customer Account Management on behalf of EOS. This is an ideal opportunity for an individual to obtain experience within a Customer Business environment.
Work with us and we’ll welcome you into an inclusive culture, one that invests in your continuous learning and development, and gives you access to a wide breadth and depth of experience.
What you will be doing:
Ownership of induction readiness activities including Technical Review Committee (TRC) for allocated Customer engines
Technical liaison & production support
Engine status reporting and Customer communication
Management of engine transport
Build and manage Customer relationships and Customer Satisfaction
Who we’re looking for?
Being a part of Rolls-Royce, you’ll know we embrace agility, are bold, pursue collaboration and seek simplicity in everything we do. These principles form our values and behaviours and are an essential component of our assessment process and are fundamental qualities that we seek for all roles.
You must be highly motivated and have strong interpersonal and communication skills
Highly numerate and literate
Strong business acumen with good attention to detail
The ability to work in a very challenging environment
Previous customer or technical experience plus knowledge of maintenance, repair and overhaul would be desirable
The role is full time office based in the EOS facility
Regional Benefits
Generous Annual Leave
Retirement Savings through the Rolls-Royce Retirement Savings Trust
Group Life Assurance provides for a lump sum benefit if you die whilst employed by Rolls-Royce
Group Income Protection provides an income in the event that you are unable to work due to illness or injury
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Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls-Royce into a high-performing, competitive, resilient, and growing company. Join us, and it can be your future vision too.
Rolls-Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive.
As part of our selection process, candidates in certain locations may be asked to complete an online assessment, which can include cognitive and behavioural aptitude testing relevant to the role. If required, full instructions for the next steps will be provided.