Customer Care Coordinator

We are seeking a dedicated Customer Care Coordinator to join our team in Andhra Pradesh. The ideal candidate will play a crucial role in ensuring customer satisfaction and supporting our sales team. This position involves coordinating with customers, addressing inquiries, and maintaining accurate records of customer interactions. Key Responsibilities: - Serve as the primary point of contact for customer inquiries and support. - Coordinate with the sales team to facilitate smooth communication and order processing. - Maintain detailed records of customer interactions, inquiries, and feedback. - Follow up on customer orders and ensure timely delivery of products. - Assist in preparing sales-related documents, including quotations and invoices. - Collaborate with internal teams to resolve customer issues and enhance service delivery. - Support the sales team in achieving business targets through effective customer engagement. Required Skills: - Excellent communication and coordination skills. - Strong attention to detail and follow-up abilities. - Proficiency in MS Excel and MS Office is preferred. - Previous experience in customer service or sales coordination is advantageous. If you are passionate about customer service and have the skills to support our sales efforts, we encourage you to apply for this exciting opportunity. Join us in delivering exceptional service to our customers and contributing to our team's success.