Customer Care & Data Capture Specialist

Kabstrading Co is seeking a dedicated call center agent to manage high volumes of inbound and outbound calls with professionalism and empathy. You will follow scripted dialogue, identify customer needs, research issues, and provide effective solutions or alternatives.

You will also seize upsell opportunities, build sustainable relationships, maintain clear records in our call center database, and continuously elevate knowledge and performance to meet team and personal targets.