Customer Care & Delivery Operations Assistant

📍 Location: Nigeria (Remote)
Job Type: Full-time
Application Deadline: 21st November, 2026.

About the Role

Homebovo is seeking an organised and reliable assistant to manage customer order confirmations, coordinate deliveries, resolve delivery issues, and maintain accurate order and payment records.

Key Responsibilities

• Contact customers to confirm orders, delivery details, and payment readiness.
• Keep customers updated on delivery arrangements and delays.
• Coordinate with delivery agents and follow up on delayed, failed, or returned orders.
• Maintain accurate order statuses, payment records, and follow-up notes.
• Reconcile delivery updates and flag discrepancies.
• Submit daily reports on deliveries, outstanding orders, and payment issues.
• Handle customer information carefully and resolve complaints professionally.

Requirements

• Strong communication, organisation, and record-keeping skills.
• Confidence making calls to customers and delivery agents.
• Basic spreadsheet skills and ability to learn online tools.
• Reliable laptop, internet access, and backup power supply.
• Quiet workspace and ability to work independently.
• Previous customer service, dispatch, e-commerce, or administrative experience is an advantage.

How to Apply

📧 Apply via: email@recruitmenttrust.com

Send your CV and a short note describing your customer service or administrative experience. Include your current location, availability, laptop and internet setup, power backup, spreadsheet/order management experience, and expected monthly pay.

Use Customer Care & Delivery Operations Assistant as the email subject.