Customer Care Executive

Requirements:

• Experience supporting Windows, Mac and/or Linux operating systems in a corporate setting.
• Experience in maintaining Zebra thermal printers and troubleshooting thin clients, PCs, scanners, and portable handheld terminals.
• Experience with Active Directory, experience in deploying identity and access management systems and experience in software development.
• Bachelor's degree or equivalent.
• Experience in written and verbal communication with the ability to present complex technical information clearly and concisely to executives and non-technical leaders.
• Experience prioritising and handling multiple assignments at any given time while maintaining commitment to deadlines, or experience in senior-level leadership support.

Good to Have:

• Industry-relevant certification (Linux+, LPIC-1 or equivalent) or COMPTIA A+, N+ or Sec+ certification.
• Experience with systems administration on either Linux/UNIX or Windows operating systems.
• Knowledge of network analysis fundamentals and robust troubleshooting.
• Experience deploying, managing, and optimising Microsoft Windows Server.