CUSTOMER CARE EXECUTIVE

CUSTOMER CARE EXECUTIVE

Location: HSR Layout, Bangalore

Experience: 0-3 years

Budget: ₹6-10 LPA

Key Responsibilities:

• Handle customer inquiries and provide product support for automotive SaaS solutions
  
• Resolve customer issues and escalate technical problems to appropriate teams
  
• Maintain customer satisfaction through timely and effective communication
  
• Document customer interactions and feedback in CRM systems
  
• Coordinate with sales and technical teams for seamless customer experience
  

Requirements

Requirements:

• Excellent communication skills (written and verbal)
  
• Customer-centric approach with problem-solving abilities
  
• Basic understanding of SaaS products (preferred)
  
• Graduate in any discipline